About Us:

Mission Statement: Our Mission at Advanced Security Technologies is to win and delight Lifetime Customers by comprehensively understanding the goals and needs of each customer and applying the best quality in Total Life Safety and Security Solutions, products and services, consistently meeting those needs to assure mutually benefitial results.

 

Advanced Security Technologies offers a complete suite of Products and Services to provide Total Solutions that meet the Life Safety and Security needs of Commercial and Residential customers. AST uses a thorough, professional approach to systematically develop these solutions based on a comprehensive understanding of the needs and goals of our customers. We use this information and our knowledge of security and productivity technology and service applications to engineer solutions that meet these needs. Our solutions include:

 

PRODUCTS

Intrusion Alarms
Fire Alarm Systems
Access Control
Closed-Circuit TV
Remotely Monitored Video

SERVICES

Monitoring
Maintenance and Repair Services
Fire System Testing Services
Access Database Management
Electronic Reporting

Solution Design:

 

AST management applies over 250 years of aggregate experience in designing, implementing, and servicing technology security solutions. We begin with you, the customer, through the use of a Risk Appraisal. We use this as the foundation, applying the latest technologies, for our design of a comprehensive, cost-effective security solution to meet your needs. In this way, we can provide you the benefits you seek in security, productivity, and life safety with a strong Return On Investment (ROI).

 

Installation, Maintenance and Support:

 

We at AST understand that our commitment and duty to our customers merely begins with your signature. The installation process must be smooth, timely, and well-communicated. Furthermore, our technicians and support personnel must be well-trained, thorough, professional, and current on all relevant technologies. They must GET IT RIGHT THE FIRST TIME!

 

We know our performance, maintenance, communication and support must continue and strengthen over the years to come. As stated in our mission statement, we seek lifetime customers and understand that this goal demands relentless customer focus and unflinching excellence and consistency in all areas of service, customer support, and reporting.

 

Central Station:

AST’s monitoring facility is certified by Underwriter’s Laboratory (UL) and features trained and certified operators. The facility also includes redundancy in systems, power supply, and communications. We are there for you when you need us.

 

Service and Field Support:

AST provides 24-hour availability for repair service as your needs require. Many customers opt for our cost-effective maintenance programs to maximize system operability, as well as testing service for fire systems, as required by law. In all, we provide a range of field support options, executed by top professionals, to provide you the level of service you demand.

 

 

Customer Support:

AST has invested in a strong technical and customer service infrastructure to answer any concerns and meet your back-office support needs as they arise. We feature a flexible approach to providing you the reporting and billing support you need and emphasize the ease and timeliness of electronic communications. Our associates stand ready to help you in any way possible to provide you the quality experience that all AST customers deserve.